Sanya will carry out a special rectification of consumer fraud in the seafood market.

Cctv newsAccording to "Sanya Released" WeChat WeChat official account News, in order to continuously standardize the operation behavior of the tourism market and purify the environment of the tourism market, on March 24th, Sanya Municipal Market Supervision Administration issued the Work Plan for Launching the Special Remediation Action for Consumer Fraud in the Seafood Market, which will launch the special rectification action for consumer fraud in the seafood market in the whole city. Comprehensively investigate seafood restaurants, tourist shopping spots, wedding photography, fruit shops, tourist accommodation, seafood and fruit wholesale markets, various markets, shopping malls, supermarkets, mobile vendors and other key industries and key areas, as well as emerging tourism formats such as sea-related tourism projects, low-altitude flying and diving, and severely crack down on short weight, use of unqualified measuring instruments, illegal advertisements, price fraud, false propaganda, and other illegal activities such as forcing, inducing consumption, and deceiving customers.

The key points of rectification are as follows:

01 Strengthen the whole chain inspection of seafood and fruits from the wholesale source to the consumption terminal.

Supervise wholesalers to standardize the establishment of a complete account of purchase and sales, and the delivery notes should be marked with the name of the store and stamped with the official seal. The retail terminal business entity shall establish a complete purchase ledger, have a business license and a copy of the business license stamped by the supplier for future reference in the business premises, and have a delivery document stamped by the supplier for each purchase.

Severely crack down on unlicensed operation and illegal advertising.

Check whether the license of the business premises is complete and hung in a conspicuous position, and severely crack down on unlicensed business practices; Check whether the business entities with self-operated websites, WeChat official account or online shops established through third-party platforms display the electronic link logo of business license in their websites or publicize the business license information in a prominent position on the home page, whether there are illegal advertising behaviors such as using terms such as "national level" and "superlative level" in the advertisements of the goods or services they sell, and whether they deceive and mislead consumers with false or misleading contents. Whether there are boxes in tourist shopping spots to engage in business activities, whether there are false propaganda, commercial bribery, forced induced consumption, sales of fake and shoddy products and other acts.

Severely crack down on price fraud and other illegal acts such as unclear price tag and fictitious original price.

Check whether the price is clearly marked, whether seafood and fruit operators use uniform and standardized price labels, whether the wedding photography industry clearly indicates the unit price of individual items in the package (such as shuttle service fee, shooting scene fee, photo frame, photo album, etc.), and whether the 12345 complaint telephone number is publicized on the price tag; Whether the goods or services sold online are consistent with the price of the offline business site, and severely crack down on price fraud and illegal acts such as unclear price tag, fictitious original price, and low elevation knot.

Severely crack down on fraudulent acts such as short weight and short weight caused by using non-compliant scales.

Check whether the scales have passed compulsory verification and have qualified marks, and whether there is any situation of using the scales that have not been verified for an extended period of time or continuing to use the scales that are unqualified in verification and explicitly eliminated by the state. Check whether seafood and fruit operators install and use Internet of Things traceable electronic scales, whether they implement "naked weighing", whether there are cases of weighing without receipt and weight, and whether there are cases of short weight and short weight, and whether there are acts of cheating with scales and cheating consumers in other ways.

05 Strictly investigate the implementation of the main responsibility of market management by market promoters.

According to the Anti-Consumer Fraud Regulations of Hainan Free Trade Port, check whether the market promoters implement the main responsibility of market management, set up qualified fair scales in a prominent position and give consumer tips; Whether to sign an anti-consumer fraud commitment letter with the admission operators, whether to implement the "10-point deduction" management model for the business entities in the market, and whether to implement punishment measures such as suspension of business, rectification and withdrawal from the market for operators with a certain deduction point.

06 Strengthen the inspection of travel-related restaurants.

Strengthen the supervision of the catering service units of the reception team, large-scale catering units, catering units in tourist hotspots, and seafood restaurants operating on third-party platforms such as Meituan and Public Comment. Carry out food and beverage safety inspection, check whether food safety related systems are publicized on the wall, strengthen food safety publicity and education, enhance food safety and prevention awareness, and strengthen emergency handling of food and beverage safety accidents.

07 Strengthen the supervision of other travel-related industries

The first is to strengthen the supervision of the tourism and accommodation industry. Supervise the tourism and accommodation industry to set up price publicity boards, standardize the price tag, whether the advertisements are true or not, whether there are false propaganda behaviors, strengthen the safety supervision of elevators and other special equipment, and eliminate potential safety hazards.

The second is to cooperate with relevant departments to rectify the behavior of soliciting tourists, and severely crack down on illegal and illegal business practices of seafood catering operators.

Third, according to the list of enterprises with the Business License for High-risk Sports Projects approved by the Municipal Tourism Bureau, urge OTA platforms such as Meituan, Qunar. com, Xiaohongshu, Feizhu and Ctrip to publicize the business license information and related administrative licensing information of diving enterprises in a prominent position.

Fourth, actively cooperate with relevant departments to carry out the rectification of diving, low-altitude flight and water tourism projects, and urge operators of low-altitude flight tourism projects to standardize and clearly mark prices.

Fifth, actively cooperate with relevant departments to carry out the supervision of tourist-related religious sites, strengthen the comprehensive rectification of religious information on the Internet based on market supervision responsibilities, and rectify illegal activities such as commercial propaganda, false propaganda and induced consumption in tourist shopping malls in the name of religion.